Recent Posts

Any Time, Any Day

2/9/2021 (Permalink)

You might see a slew of SERVPRO of Washington County vehicles on a Sunday morning visiting a commercial client for a monthly facility cleaning. Some clients require we clean the premises outside of their regular business hours when they are closed and there are no employees in the building. Did you even know SERVPRO provides scheduled cleaning services? Most people are not aware of this service and assume we only handle disaster restoration clean-up after a flood, storm or fire. But our general cleaning services are second to none. Our technicians are professionally trained and have access to a vast array of SERVPRO equipment, cleaning solutions and techniques. If your business is in need of a weekly, monthly, annually or even one-time cleaning services we can help! Our professionally trained cleaning technicians can handle any industry, such as commercial, industrial, service businesses, warehouses, government buildings and more. Schedule your cleaning today! Call SERVPRO of Washington County.

(301) 797-0677

Dryer Fire!

2/9/2021 (Permalink)

According to FEMA, failing to clean your home dryer causes 34% of home dryer fires.

These dryer fires cause $35 million in property loss every year and are also capable of causing injury or even death!

Reducing your risk for dryer fire is incredibly simple. Let SERVPRO clean your vents and ducts that may being holding lint buildup in your home.

The National Fire Protection Agency recommends that you clean your dryer's lint filter every time you do a load of laundry. This ensures the outdoor vent flap will open with ease. This flap could be restricted by snow or even something as obscure as a bird's nest.

Let our specifically trained technicians make sure all of your vents, filters, and ducts aren't restricted and can let air flow freely. A clean home is a safe home!

For more info about the vent and duct cleaning services that SERVPRO of Washington County offers, give us a call at (301) 797-0677.

A Quick Response

2/5/2021 (Permalink)

SERVPRO of Washington County will arrive to your home or business quickly, trained and equipped to help people regain control of their lives.

Naturally people become distressed when they experience a loss. One of the most common fear is the loss of control. Our quick response can help ease this fear. 

SERVPRO's guideline is to respond to the insured to arrange service within an hour. SERVPRO of Howard County is always exceeding that guideline of an hour.

Within 4 hours is the guideline to be on site. Again depending on location SERVPRO of Washington County is more than likely going to be there sooner than that to help.

Within 8 business hours of on-site arrival, a briefing of the scope will be communicated to the adjuster. 

SERVPRO works directly with the insured's adjuster and make the process of the claim work easy on the assured. SERVPRO can help with the whole process. 

Let SERVPRO of Washington County be there to help you get your life under control if a loss occurs with you. 

The Taboo Subject of Storms

2/4/2021 (Permalink)

It's definitely not the most pleasant problem to talk about, but sewage backups or leaks are very real and very serious issues you could face in your home or business.

Earlier we discussed how to tell if the water flooding in your property is clean or contaminated It's probably the most important to know that sewage water should be assumed to be contaminated and hazardous at all times (until one of our professionals determines otherwise). Sewage water is typically referred to as category 3 black water. This classification is due to the dangerous contaminants in it. It's important to note that sewage water has the ability to appear clean. This is an instance of top water. If sewage runoff looks clean, it's usually because the waste and contaminants have sunk to the bottom. This water is still categorized as black water; not for the color, but for the risk it carries with it. In most cases of any standing water in your home, it's crucial to understand that just because you can't particularly see the contaminants or just because the water looks clear...doesn't mean that it is safe to try to mitigate yourself. 

Our SERVPRO of Washington County crews are specifically trained to deal with hazardous water and how to clean any harmful remnants once the water is drained. Without that training, your knowledge is your most powerful tool to keep you from putting yourself at risk upon spotting standing water in your residential or commercial property.

If you experience sewage backup or sewage related flooding, let us be your first call. We make it, "Like it never even happened."

Extracting Water

2/4/2021 (Permalink)

Water damage is always inconvenient, no matter the type of water causing it; however, understand which type of water you're dealing with can be crucial to minimize destruction until our professionals arrive.

Clean water can be from a broken pipe/water source, or even rainwater. 

Clean water becomes gray water after it has been left untreated. Untreated water allows for bacteria and fungi to grow and the water then becomes contaminated. This water can become hazardous. 

Black water is typically caused by sewage damage or natural disaster flooding. Black water should ALWAYS be handled by professionals. 

How do you minimize the damage from these water types?

For clean water:

If you can, shut off the water source.

Turn off any circuit breakers to affected areas. This protects from any potential electrical shock. Do not enter any rooms with standing water because unknown shock risks could be hiding. 

Mop, blot, or wipe down any excess water.

To start drying any damage or soaked upholstery, remove and prop them up to start the drying process.

Move valuables to a safe place

Remove colored items that might bleed or run, causing stains.

Never use a vacuum to remove water. Shock risk is high!

If your ceiling is wet, don't turn on any ceiling fixtures. Don't enter the room is the ceiling is sagging from retained water.

For contaminated water:

Avoid all contact with sewage. Wash yourself thoroughly if you come into contact with contaminated items.

Do not walk through affected areas.

Do not turn on your HVAC system as it could spread contaminated air.

Do not use fans. Air flow could spread contaminants.

If food or personal hygiene products are exposed to contaminated area, discard them.

Water damage can be traumatic, but the cleanup and restoration process doesn't need to be.

Look Good, Feel Good!

1/18/2021 (Permalink)

First impressions are hard to overcome if they are negative ones. You want the first impression of your business site to be positive. That's hard to do if it's dirty.

Keeping your business clean to make that great first impression is important. You want to keep your clients coming back and we want to help you.

SERVPRO of Washington County can help you with that!

I'm sure you think of SERVPRO when a disaster hits, but we can do some things you may not have ever thought about.

SERVPRO offers a variety of cleaning services from Air Ducts /HVAC to biohazard and everything in between.

We can clean carpet, upholstery, drapes, and blinds.

We can bring that old tile back to life and make your floors sparkle again.

We can also get rid of lingering odors and perform a deodorization of the facility.

As always, we are here to help.

Let us help you keep your place shining and making great first impressions for years to come.

Different Types of Water

1/18/2021 (Permalink)

Water damage is always inconvenient, no matter the type of water causing it; however, understand which type of water you're dealing with can be crucial to minimize destruction until our professionals arrive.

Clean water can be from a broken pipe/water source, or even rainwater. 

Clean water becomes gray water after it has been left untreated. Untreated water allows for bacteria and fungi to grow and the water then becomes contaminated. This water can become hazardous. 

Black water is typically caused by sewage damage or natural disaster flooding. Black water should ALWAYS be handled by professionals. 

How do you minimize the damage from these water types?

For clean water:

If you can, shut off the water source.

Turn off any circuit breakers to affected areas. This protects from any potential electrical shock. Do not enter any rooms with standing water because unknown shock risks could be hiding. 

Mop, blot, or wipe down any excess water.

To start drying any damage or soaked upholstery, remove and prop them up to start the drying process.

Move valuables to a safe place

Remove colored items that might bleed or run, causing stains.

Never use a vacuum to remove water. Shock risk is high!

If your ceiling is wet, don't turn on any ceiling fixtures. Don't enter the room is the ceiling is sagging from retained water.

For contaminated water:

Avoid all contact with sewage. Wash yourself thoroughly if you come into contact with contaminated items.

Do not walk through affected areas.

Do not turn on your HVAC system as it could spread contaminated air.

Do not use fans. Air flow could spread contaminants.

If food or personal hygiene products are exposed to contaminated area, discard them.

Water damage can be traumatic, but the cleanup and restoration process doesn't need to be.

Do You have a Fire Escape Plan?

1/18/2021 (Permalink)

Fire experts agree that people have as little as two minutes to escape a burning building before it is too late to exit safely. When it comes to a fire escape plan, every second counts. In a matter of seconds, even the smallest flame can become a massive blaze. The American Cross conducted a survey that found only 26% of families have made and practiced their fire escape plans. If you don't have a plan in place for your home or business, use these tips to develop one!

Draw a map of each level of your home indicating exits (windows and doors)

Consider escape ladders for sleeping areas on higher floors. Store them near the window. If you buy these ladders, make sure they are tested by a reliable testing laboratory

Pick a meeting place outside that keeps a safe distance from your home. Mark it well so everyone remembers where it is

Teach the youngest members of your family how to escape on their own if no one is able to help them. Make accommodations for the elderly, disabled, and your pets

Practice your plan at least twice a year (once during the day and once at nighttime)

Fires can be unpredictable, so your escape plan shouldn't be! Restoring your property after a fire shouldn't be difficult either. That's why SERVPRO of Washington County works so efficiently to cleanup your property ASAP after damage or a loss.

Flooding in YOUR Home

1/12/2021 (Permalink)

Don't think just because you don't reside in a flood means that you won't get flooding. 

 Even the driest areas can experience what are known as flash floods. Rivers, streams, and lakes are almost always overflowing their banks, given a couple of rainy days. 

New construction in your neighborhood can even change runoff patterns in the area and can increase our flood risks. 

The cost of flood damage is expensive. This cost can vary depending on the type of damage and where the water came from. Any tips that can help prevent this has to be worth the time to try them. You can't stop a flood from damaging your home from the above situations but you can do some things to keep a flood from happening inside your home. 

Here are some things to try:


    •    An inspection and flushing your water heater once a year, by a plumber, can contribute to preventing it bursting on you and flooding the area.
    •    Replacing the rubber hoses on all appliances that use water with metal braided ones can help to avoid the failing of the rubber ones as they can get hard and burst. Check all hoses; even the metal braided ones every year. 
    •    Leaks from toilets are often indicated by a little leakage from the base. 
    •    Do you know where to locate the main water shut-off? If a pipe burst, inside, you need to be able to get it turned off quickly. 
    •    If you have a sump pump, now is a good time to get it checked and think about a backup unit. 
    •    Always be looking for signs of plumbing leaks, such as on ceilings and walls; you are looking for stains and moisture on those walls and floors. 
    •    Leaking or even broken pipes are often gushing water, and it is not noticed because it might be hidden. Check out your water usage when no faucets are turned on; locate the water meter and take a reading, then use no water for an hour or so and read it again. Has it moved? If so, you have a leak someplace, so get a plumber to check it out. 
    •    Always monitor your monthly water bill. If it goes up a lot one billing cycle, you might have the need for a plumber to come in and check all connections. 
    •    Since a lot of water comes from inside your home and can damage many walls, floors, furniture and provide the moisture needed for molds to grow, doing whatever can be done to prevent leaks is a good exercise to undertake.

The Right Equipment is Necessary

1/12/2021 (Permalink)

SERVPRO of Washington County knows that using the proper equipment makes a difference. When time matters and it does when reducing claim loss expense, you can count on us to have the right technology and equipment to get the job done.

For example, one of the most common losses is a water loss. Here is some information on the drying process. 

Psychrometrics is the study of the air and its properties. The properties of temperature, humidity and vapor pressure. Dew points are measured to evaluate air conditions in the structure. These measurements allow for SERVPRO of Washington County to create the proper atmosphere for the most effective drying.

There is a science to drying everything properly.

The detection equipment used is always the most current in the industry. 

Moisture Sensors, Moisture Meters, Thermo-hygrometers, Infrared Cameras, and Manometers are some the detection equipment.

Extraction Equipment, Air Moving Equipment, Dehumdification Equipment, Deodorization Equipment are all used in the drying process. 

When it comes to drying we take it seriously.