Recent Posts

Knowledge is Power

10/28/2020 (Permalink)

"The best advice I ever got was that knowledge is power." -David Bailey

It always makes sense to be a lifetime learner. SERVPRO of Washington County couldn't agree more. 

Our crews are always learning. Learning new equipment, new techniques etc. Our crew members have to always keep their credentials up to date every year and have to keep adding to their expertise. 

SERVPRO of Washington County is so proud of the men and women that are called in to help people on some of their worst days. We are able to keep them informed every step of the way. Our crews are able to help them understand the methods they are using, the chemicals they are using and why. The more they know the more "super" powers they have ;). Next time you see one of our crew members don't be afraid to ask them about their credentials etc.

We are here to help. 

Bouncing Back your Business

10/28/2020 (Permalink)

Far too often, disaster can strike without even the slightest warning. We know how important it is for your business to not be bogged down by unforeseen circumstances. You already know how important it is to be prepared for anything that could happen to your home, whether it be fire, water, mold, or storm damage. Have you applied the same thought to your business? If not, keep reading for tips on how to best protect and prepare for commercial risks.

While each situation is unique and deserves personalized care, careful planning and procedures can keep you ready no matter what. Over 50% of businesses may never reopen after suffering a disaster. You don't have to be another statistic. Here's how:

Be informed.

Learn what kind of emergencies can affect not only your company, but your industry. 

Develop a business continuity plan.

Make a list of which staff, procedures and equipment are absolutely vital for continued operation. Make a list of backups for that list. Have a plan for what to do if you are unable to access your office/facility. Have a plan for what you'll do if your industry suppliers are impacted, or what you'll do during utility disruptions.

Prepare a finite emergency plan.

Make an evacuation and a shelter-in-place plan. Form a communications plan for you and your employees for before, during, and after any emergency incident. Make copies of building and site maps, on those maps be sure to mark off utilities and emergency exit routes. It is especially helpful if your employees are trained for medical emergencies.

Practice your emergency plans.

Practice your plan, at the bare minimum, once a year. If there are other businesses in your building/facility, try to coordinate with them to plan and practice for emergencies.

Review your insurance coverage.

Make sure your insurance covers your for the disasters your company is at risk for suffering from.

Secure your facility and equipment.

Secure all the ways people, products, and supplies enter and exit your building. Conduct a walk-through to see if anything needs to be strapped down. Unsecured equipment can make a bad situation even worse, in terms of secondary damage.

Promote family and individual preparedness.

Encourage your employees to make personal emergency plans and supply kits.

Preparedness doesn't need to be daunting, as long as you give yourself enough time to plan. SERVPRO of Washington County can also provide a free ERP plan for your business.

Boarding Up!

10/14/2020 (Permalink)

You always see photos of homes and businesses boarding up before or after some kind of damaging event, but do you know why?

In the case of abandoned buildings, boarded up windows and doors are usually a measure to keep vandals or squatters out of the structure. However, in the event of damage or a loss, this process is to protect not only windows and doors from shattering, breaking, or failing in other ways, but to protect the structure itself.

Our professionally trained crews often times board up your home or business before or during mitigation and remediation to prevent any further damage.

If done incorrectly, the boarding up process could actually cause secondary damages such as additional moisture or even animal intrusion. 

Whether it's fire, storm, or another kind of structural damage, boarding up can be just as dangerous as it is important. Especially if the damage or loss has already occurred. 

The most common reasons to board up your home or business are severe rainstorms, flash flooding, severe thunderstorms, hailstorms, and of course, tornadoes. 

While SERVPRO of Washington County is known to mitigate and remediate fire and water damage, don't forget that our teams are trained to deal with storm damage as well. Whether it's a tree on your roof, or a flooded basement, we are here to help!

With our incredible rebuild division, SERVPRO of Washington County should be your first call when it comes to recovering and rebuilding after a major storm event. We make it, "Like it never even happened."

Also be sure to keep up with us on all social media because we will tweet or post to Facebook or Instagram when our area is at risk for potential storm damage.

How to Have a Worry-Free Vacation

10/14/2020 (Permalink)

We think about shutting off water lines in the winter to avoid freezing pipes when we are away but we don't think about doing the same in the summer when we go away, but we should.

Many people don't think about it but pipes leak and break all the time in the summer.

If you are going away, you might want to shut off the main water valve. It won't affect your water sprinkler system outside if that may be of a concern.

Instead of thousands of gallons of water spilling in your home you might only get a few gallons. To be even safer, drain the lines before you go. Open the faucet in the bathroom after you have shut off the valves and drain the water out of the pipes and flush the toilet.

The last thing you want is to come home from a relaxing vacation to have water in your house.

Turn the air conditioner up but not off. You want to have air circulating because the heat can affect doors and flooring and you don't want it to have time to collect condensation.

Unplug your electronics. If they are connected to a surge protector just turn that off. You will save money while your away.

Put your lights on a timer to make the house less appealing for robbers.

And most importantly, have a great vacation and a great "welcome home" from your house!

More Than Just a Name

9/29/2020 (Permalink)

SERVPRO has been around since 1967. Isn't that incredible?

We all know those companies that come and go. They get a truck and put their name on the side and you think they must be a well known local business with all the tools you might need. Unfortunately, a name and a truck don't mean they have the background and expertise you want working in your home or business.

SERVPRO of Washington County is proud to be one of over 1700 franchises Nationwide. Did I mention that SERVPRO has won numerous awards? There are far too many to list here, but feel free to check out our company website and check them out!

SERVPRO has the trust of all the top Insurance Companies. SERVPRO of Washington County can help with your claim to make your situation as seamless as possible.

We believe the question should be "Why Not" use SERVPRO? We're sure it will be hard to add any reason to that list!

The Lingering Problem

9/29/2020 (Permalink)

Have you ever noticed how when you burn a bag of popcorn in the microwave the smell seems to linger for way longer than it should?

That's what happens with even the smallest fire in your home or business. After a fire in the area isn't properly cleaned, restored, and deodorized the burnt scent  can hold onto to your space for years to come. The smoke from a fire is what carries the awful scent throughout a structure and can set into almost any surface it can touch.

If a cleanup isn't executed as fast as possible, the residue can cause permanent damage and could even cause the smell to come back! 

SERVPRO of Washington County's cleaning team is highly trained to locate and remove the source of the odor. Other professionals will just mask the scent with a fragrance of some kind and once it wears off, you're left with a bill and no actual solution to your odor problem!

Our professionals also work to make sure you understand all of your possible options when it comes to deodorization. 

Non-Weather Related Water

9/28/2020 (Permalink)

If you are like a lot of people you might think of water damage to your home being caused by weather; maybe a hurricane or heavy rains. 

In reality most water damage comes for non-weather conditions. This might mean a plumbing issue such as pipes, drains and valves failing. It could also be many times from an appliance. This is something that most people don't think about.

Appliances do not always offer warning signs until the damage has already occurred. That is why it is important to check them regularly.  

First, know where the main water supply is located in case of emergency.

If you will be away from home for an extended period, shut off the water supply and drain the pipes.

Exceptions might be if your home is heated with steam system or your fire sprinkler system so consult with a professional if you can turn this supply off when leaving.

Consider having your air conditioning system inspected regularly by a professional. Check the drain lines annually and clean them if they are clogged.

Inspect water heaters, showers, tubs, toilets, sinks and dishwashers annually, and have them repaired if there are any signs of leaks or corrosion. When possible, install water heaters in areas with floor drains to minimize damage if leaks should occur.

Check caulking around showers, bathtubs, sinks and toilet bases, and make repairs as needed.

If your refrigerator has an ice machine or water dispenser, the hose between the wall and the refrigerator should be made of braided copper. 

Check pipes for cracks and leaks. Have pipe damage fixed immediately to prevent more costly repairs in the future.

Check appliance hoses and plumbing fittings for breakage, crimping or bending. 

You can't always prevent water damage from happening in your home but many times prevention is your best friend in avoiding water damage from happening. 

First Impressions are Important!

9/28/2020 (Permalink)

First impressions are hard to overcome if they are negative ones. You want the first impression of your business site to be positive. That's hard to do if it's dirty.

Keeping your business clean to make that great first impression is important. You want to keep your clients coming back and we want to help you.

There's so much that SERVPRO can help you with.

I'm sure you think of SERVPRO when a disaster hits but we can do some things you may not have thought about.

SERVPRO offers a variety of cleaning services from Air Ducts /HVAC to biohazard and everything in between.

We can clean carpet, upholstery, drapes, and blinds.

We can bring that old tile back to life and make your floors sparkle again.

We can also get rid of lingering odors and perform a deodorization of the facility.

As always, we are here to help.

Let us help you keep your place shining and making great first impressions for years to come.

Using the Correct Equipment

9/23/2020 (Permalink)

SERVPRO of Washington County knows that using the proper equipment makes a difference. When time matters (and it does when reducing claim loss expense), you can count on us to have the right technology and equipment to get the job done.

For example, one of the most common losses is a water loss. Here is some information on the drying process. 

Psychrometrics is the study of the air and its properties. The properties of temperature, humidity and vapor pressure. Dew points are measured to evaluate air conditions in the structure. These measurements allow for us to create the proper atmosphere for the most effective drying.

There is a science to drying everything properly.

The detection equipment used is always the most current in the industry. 

Moisture Sensors, Moisture Meters, Thermo-hygrometers, Infrared Cameras, and Manometers are some the detection equipment.

Extraction Equipment, Air Moving Equipment, Dehumdification Equipment, Deodorization Equipment are all used in the drying process. 

When it comes to drying we take it seriously.

Call SERVPRO of Washington County. We are here to help. (301) 797-0677

Staying Above Water

9/23/2020 (Permalink)

What is the most common and widespread natural disaster in the United States? If you answered floods, then you are well on your way to staying above water!

Floodsmart.gov reports that in the last 5 years, all 50 states have experienced floods or flash floods. According to the American Red Cross, floods cause more damage in the U.S. every year than any other weather related disaster.

If you get stuck in a flooding situation be sure to stay away from flood waters. A mere six inches of swiftly moving water can sweep you off your feet. If you're driving, turn around and don't drown! Most cars can get swept away by less than two feet of moving water. If waters are rapidly rising whilst you're driving on a flooded road, get out of your car and move yourself to higher ground. Value your safety first! Also be sure to keep children out and away from any flooding water zones. 

Whether your home or business is near a coastline, in the city, the mountains, near a tiny river, or even in the desert...there is always potential for flood damage. Never having experienced a flood or flood damage does not mean you never will! 20% of flood insurance claims come from moderate to low risk area. On average, flooding costs $3.5 billion in annual losses for the USA.

Even minor floods have the potential to cause major damage to a structure when it isn't treated quickly and properly. The cleanup can be overwhelming, but that is what SERVPRO of Washington County is here for. Our crews are trained to handle an size disaster. When you feel like you're drowning in water damage, SERVPRO helps you stay above water!