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Fire & Water - Cleanup & Restoration

Archived Why SERVPRO Blog Posts

Life-Long Learners

9/27/2022 (Permalink)

"The best advice I ever got was that knowledge is power"...(David Bailey)

It always makes sense to be a lifetime learner. SERVPRO of Washington County couldn't agree more. 

Our crews are always learning. Learning new equipment, new techniques etc. Our crew members have to always keep their credentials up to date every year and have to keep adding to their expertise. 

SERVPRO of Washington County is so proud of the men and women that are called in to help people on some of their worst days. We are able to keep them informed every step of the way. Our crews are able to help them understand the methods they are using, the chemicals they are using and why. The more they know the more "super" powers they have ;). Next time you see one of our crew members don't be afraid to ask them about their credentials etc.

We are here to help. 

Being Proactive Cleaners

9/27/2022 (Permalink)

As disastrous possibilities become realities, you can lean on on us at SERVPRO. SERVPRO is helping to contain the coronavirus and mitigate the impact on our neighbors.

It is important to note that the cleaning methods need to be more sophisticated and effective with this level of Bioremediation than just wiping hard surfaces with disinfectant. Health comes first and with the use of PPE and protective masks, our teams adhere to OSHA and CDC guidelines.

SERVPRO of Washington County will use the fogging methods to more deeply disinfect. SERVPROxide, the hospital-grade disinfectant, is released from the fogger, and its particles adhere strongly to surfaces and objects. The procedure must ensure that all surfaces including walls, doors, floors, and ceilings are uniformly coated. Instead, we follow our initial fogging with a wiping of all surfaces followed by a further fogging round. It is an extreme and comprehensive disinfection process, which should be the norm when dealing with this magnitude of a virus hazard.

Our team is ready to assist with preventive or post-contamination.

In describing "Proactive," we would say that means as cleaning when no person is suspected of being exposed to COVID-19. It would be a smaller area of study since no verified case has been identified.

If there was exposure to anyone suspected of either testing positively for COVID-19 or being subjected to someone displaying symptoms in your facility, we call this "post-contamination" cleaning. In this situation, the scope of work and the required safety measures will increase.

Call SERVPRO of Washington County with any questions. (301) 797-0677

The Cure can be Worse than the Symptoms

8/30/2022 (Permalink)

I feel like we all know so many more people who are affected by allergies, if not ourselves. With that being said, most of us are always searching to figure out how to clean our homes naturally. 

What happens though when we really have to disinfect, battle mold, or water damage, etc. We don't want to have to choose from using the right chemical to do the job and the safe chemical for our immune systems.

SERVPRO is so aware of the sensitivity of our clients and want to do our best with using chemicals that won't hurt or leave long lasting affects on our environment.

Benefect is the world's first government-registered hospital disinfectant using essential oils from plants.

This technology is used to kill germs without having any health impact on pets or humans.

This products is essential in our process at SERVPRO of Washington County. Please contact us with any questions about this product or any that we use.

Problems Tend to Grow

1/31/2022 (Permalink)

Roof leaks happen all the time. Most of the time, home owners get the roof leak repaired and think that everything will then dry out and eventually be fine.

Unfortunately, this usually isn't the case. It is extremely important to have a company who specializes in mitigation to come out and read the moisture levels with state of the art equipment. If left unchecked, moisture will often times cause mold to grow on the insulation and walls. This was the case with the picture you are seeing. The owners had their roof leak repaired 3 weeks prior and then as time went by they saw mold growing.  By the time it can be seen on the ceiling, it may have been spreading and growing for weeks. 

You want peace of mind that you are living in a safe environment.

Give SERVPRO of Washington County at call (301) 797-0677. We are here to give you that peace of mind and ensure that everything is ok by mitigating the problem and getting you back to breathing easy.

The Importance of Having the Right Equipment

1/10/2022 (Permalink)

SERVPRO of Washington County knows that using the proper equipment makes a difference. When time matters and it does when reducing claim loss expense, you can count on us to have the right technology and equipment to get the job done.

For example, one of the most common losses is a water loss. Here is some information on the drying process. 

Psychrometrics is the study of the air and its properties. The properties of temperature, humidity and vapor pressure. Dew points are measured to evaluate air conditions in the structure. These measurements allow for SERVPRO of Washington County to create the proper atmosphere for the most effective drying.

There is a science to drying everything properly.

The detection equipment used is always the most current in the industry. 

Moisture Sensors, Moisture Meters, Thermo-hygrometers, Infrared Cameras, and Manometers are some the detection equipment.

Extraction Equipment, Air Moving Equipment, Dehumidification Equipment, Deodorization Equipment are all used in the drying process. 

When it comes to drying we take it seriously.

Knowledge is Power

10/27/2021 (Permalink)

"The best advice I ever got was that knowledge is power" -David Bailey

It always makes sense to be a lifetime learner. SERVPRO of Washington County couldn't agree more!

Our crews are always learning. We constantly keep up on all the new equipment, new techniques, etc. Our crew members have to always keep their credentials up to date every year and are always continuing to add to their expertise. 

SERVPRO of Washington County is so proud of the men and women that are called in to help people on some of their worst days. We are able to keep them informed every step of the way. Our crews are able to help them understand the methods they are using, the chemicals they are using, and why these practices are the safest and most effective. The more they know the more "super" powers they have! Next time you see one of our crew members, don't be afraid to ask them about their ever-evolving credentials!

We are here to help.

Why Use SERVPRO?

9/23/2021 (Permalink)

Why use SERVPRO? The toughest part about this question is picking just one answer! Instead of doing it that way, here are a few reasons that you should pick SERVPRO as your go-to disaster mitigation expert.

Things don't always happen between 9 to 5.

You are going to want to call and be heard by a real person. SERVPRO of Washington County is open 27/7/365 days a year. We have a state of the art answering service so that someone can talk to you direct and then get you to the right person to help get this problem on the way to being solved.

All crew members receive the best training in the industry via IICRC. (Institute of Inspection Cleaning and Restoration Certification).

Restore vs Replace Philosophy

The drying and cleaning method allows us to save a lot more than replace. The benefits are cost effective, time saving and it helps to give the customer piece of mind. 

To hear even more reasons just give SERVPRO of Washington County a call and we can answer any of your questions.

A Fast Response!

9/22/2021 (Permalink)

SERVPRO of Washington County will arrive to your home or business quickly, trained and equipped to help people regain control of their lives.

Naturally people become distressed when they experience a loss. One of the most common fear is the loss of control. Our quick response can help ease this fear. 

SERVPRO's guideline is to respond to the insured to arrange service within an hour. SERVPRO of Washington County is always exceeding that guideline of an hour. Call directly to our office any time at (301) 797-0677 in order to speak to a live person.  

Within 4 hours is the guideline to be on site. Again depending on location SERVPRO of Washington County is more than likely going to be there sooner than that to help.

Within 8 business hours of on-site arrival, a verback briefing of the scope will be communicated to the adjuster. 

SERVPRO works directly with the insured's adjuster and make the process of the claim work easy on the assured. SERVPRO can help with the whole process. 

Let SERVPRO of Washington County be there to help you get your life under control if a loss occurs with you. 

SERVPRO of Washington County (301) 797-0677

Why NOT use SERVPRO?

8/30/2021 (Permalink)

SERVPRO has been around since 1967. Wow, right? That's 54 whole years of operation!

We all know those companies that come and go. They get a truck and put their name on the side and seem like a reliable enough company. Just because they have a name and a truck doesn't mean they have the background and expertise you want working on your home or business.

SERVPRO of Baltimore's Inner Harbor is proud to be one of over 1,700 SERVPRO franchises Nationwide. SERVPRO has won more awards than we can even begin to list in this blog post, but please feel free to go to the company website and check it out.

SERVPRO has the trust of all the top Insurance Companies and is a trusted name all across the nation. We can help with your claim to make your situation as seamless as possible.

The real question should be "Why NOT use SERVPRO?"

A Quick Response

2/5/2021 (Permalink)

SERVPRO of Washington County will arrive to your home or business quickly, trained and equipped to help people regain control of their lives.

Naturally people become distressed when they experience a loss. One of the most common fear is the loss of control. Our quick response can help ease this fear. 

SERVPRO's guideline is to respond to the insured to arrange service within an hour. SERVPRO of Howard County is always exceeding that guideline of an hour.

Within 4 hours is the guideline to be on site. Again depending on location SERVPRO of Washington County is more than likely going to be there sooner than that to help.

Within 8 business hours of on-site arrival, a briefing of the scope will be communicated to the adjuster. 

SERVPRO works directly with the insured's adjuster and make the process of the claim work easy on the assured. SERVPRO can help with the whole process. 

Let SERVPRO of Washington County be there to help you get your life under control if a loss occurs with you. 

The Right Equipment is Necessary

1/12/2021 (Permalink)

SERVPRO of Washington County knows that using the proper equipment makes a difference. When time matters and it does when reducing claim loss expense, you can count on us to have the right technology and equipment to get the job done.

For example, one of the most common losses is a water loss. Here is some information on the drying process. 

Psychrometrics is the study of the air and its properties. The properties of temperature, humidity and vapor pressure. Dew points are measured to evaluate air conditions in the structure. These measurements allow for SERVPRO of Washington County to create the proper atmosphere for the most effective drying.

There is a science to drying everything properly.

The detection equipment used is always the most current in the industry. 

Moisture Sensors, Moisture Meters, Thermo-hygrometers, Infrared Cameras, and Manometers are some the detection equipment.

Extraction Equipment, Air Moving Equipment, Dehumdification Equipment, Deodorization Equipment are all used in the drying process. 

When it comes to drying we take it seriously.

Knowledge is Power

10/28/2020 (Permalink)

"The best advice I ever got was that knowledge is power." -David Bailey

It always makes sense to be a lifetime learner. SERVPRO of Washington County couldn't agree more. 

Our crews are always learning. Learning new equipment, new techniques etc. Our crew members have to always keep their credentials up to date every year and have to keep adding to their expertise. 

SERVPRO of Washington County is so proud of the men and women that are called in to help people on some of their worst days. We are able to keep them informed every step of the way. Our crews are able to help them understand the methods they are using, the chemicals they are using and why. The more they know the more "super" powers they have ;). Next time you see one of our crew members don't be afraid to ask them about their credentials etc.

We are here to help. 

More Than Just a Name

9/29/2020 (Permalink)

SERVPRO has been around since 1967. Isn't that incredible?

We all know those companies that come and go. They get a truck and put their name on the side and you think they must be a well known local business with all the tools you might need. Unfortunately, a name and a truck don't mean they have the background and expertise you want working in your home or business.

SERVPRO of Washington County is proud to be one of over 1700 franchises Nationwide. Did I mention that SERVPRO has won numerous awards? There are far too many to list here, but feel free to check out our company website and check them out!

SERVPRO has the trust of all the top Insurance Companies. SERVPRO of Washington County can help with your claim to make your situation as seamless as possible.

We believe the question should be "Why Not" use SERVPRO? We're sure it will be hard to add any reason to that list!

Using the Correct Equipment

9/23/2020 (Permalink)

SERVPRO of Washington County knows that using the proper equipment makes a difference. When time matters (and it does when reducing claim loss expense), you can count on us to have the right technology and equipment to get the job done.

For example, one of the most common losses is a water loss. Here is some information on the drying process. 

Psychrometrics is the study of the air and its properties. The properties of temperature, humidity and vapor pressure. Dew points are measured to evaluate air conditions in the structure. These measurements allow for us to create the proper atmosphere for the most effective drying.

There is a science to drying everything properly.

The detection equipment used is always the most current in the industry. 

Moisture Sensors, Moisture Meters, Thermo-hygrometers, Infrared Cameras, and Manometers are some the detection equipment.

Extraction Equipment, Air Moving Equipment, Dehumdification Equipment, Deodorization Equipment are all used in the drying process. 

When it comes to drying we take it seriously.

Call SERVPRO of Washington County. We are here to help. (301) 797-0677

Best of Both Worlds

9/14/2020 (Permalink)

When you experience a disaster in your home or business, how do you know who to call? There are so many restoration companies out there to choose from and so many small businesses or large companies chains whose names you may or may not recognize. Why not get the best of both world?

SERVPRO was founded in 1967 and has grown across the country over the last 53 years! Our franchise is staffed by many local families, husbands and wives, parents and children, etc. SERVPRO of Washington County is made up of families and we run on family core values!

SERVPRO is a name you know and trust and has a reputation for excellence with our highly trained professional staff and decades of experience in the mitigation industry. And SERVPRO of Washington County is your local franchise ready to treat you like family! We care about our neighbors and our community and want the best for you. Give us a call any time for any of your restoration needs. We are here for you!

(301) 797-0677